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Returns Policy
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"If we can't beat your current price and match the quality we won't take your business "


Returns Policy

We have every confidence that you will be completely satisfied with our products, but if for any reason you are not, please follow the guidelines below:

 

Faulty Goods – if the item is faulty in any way, please return it to us within 14 days on receipt of purchase date and we will offer a full refund against the original method of payment.

 

Personalised items – there is a strictly NO REFUND POLICY on personalised items.

 

Exchange Policy – We will exchange items if they are returned within 14 days on receipt of purchase date, providing they are in the original packaging and in a fully saleable condition. You must also provide the proof of purchase. If no suitable exchange item is immediately available, we will offer a credit against your account or gift vouchers only.

 

Return items should be returned to our warehouse address which you will find in our about us section of the site. Alternatively you may deliver the returns in person.

 

Shipping rates are non-refundable and return shipping fees will be paid by you the customer.